By accessing or using any of Fluxis Games Inc.'s (referred to as "we," "us," or "our") services—including our gaming platform, developer-hosted games, and social features—you acknowledge that you have read, understood, and agreed to the data practices outlined in this Privacy Policy. Continuing to use our services means you accept any future updates to these terms.
We recognize privacy protection as a top priority in digital entertainment. This document governs how we collect, process, use, and secure personal data across all our interactive offerings.
We gather data through three primary channels, along with specific protocols for sensitive information:
When creating an account, using features, or interacting with our services, you may submit:
Identity & Verification: Full legal name, government-issued ID (required for age/regulatory compliance)
Contact Details: Verified email address, primary phone number, residential address
Account Credentials: Unique username, encrypted login data, profile images/graphics
Demographics: Confirmed date of birth, gender identity, geographic location
Financial Info: Payment card details, billing address, complete transaction records
User-Generated Content: In-game messages, social interactions, shared media
We gather technical and behavioral data as you use our services, including:
Device Info: Hardware specs, operating system details, unique device IDs
Behavioral Data: Gaming patterns, session lengths, feature usage/engagement metrics
Technical Performance: System crash reports, error diagnostics, network performance stats
Location Data: GPS coordinates (if enabled), geolocation estimates via IP address
We may receive data from trusted external partners, such as:
Social Media Platforms: Profile data from linked accounts (e.g., Facebook, Google, Apple)
Service Providers: Fraud analysis reports, customer verification details, marketing insights
Advertising Partners: Campaign performance stats, user engagement data for ads
We only collect biometric authentication data and government-issued ID numbers when necessary—either for enhanced security checks or to meet regulatory requirements.
Your data is used to deliver, improve, and secure our services, with clear purposes outlined below:
Create, authenticate, and maintain your user account
Process financial transactions securely
Manage multiplayer and social features
Provide customer support
Optimize gameplay by analyzing user behavior patterns
Develop new features based on usage analytics
Monitor performance and ensure quality assurance
Customize personalized user experiences
Implement fraud detection and prevention systems
Enforce anti-cheating measures for fair gameplay
Ensure compliance with our Terms of Service
Meet legal and regulatory obligations
Send essential service announcements (e.g., account updates, feature changes)
Deliver targeted promotional messages (with opt-out options available)
Conduct user satisfaction surveys and market research
We never sell your personal data. We only share it in the following limited circumstances:
We partner with specialized third parties to support our operations, including:
Cloud infrastructure providers (e.g., AWS, Google Cloud, Azure) for data storage
Payment processors (e.g., Stripe, PayPal, app store integrations) for transaction handling
Analytics/marketing tools (e.g., Google Analytics, AppsFlyer) for service improvement
Customer support platforms (e.g., Zendesk, Intercom) for assisting users
We may share data to meet legal obligations, such as:
Responding to court orders, subpoenas, or government agency requests
Fulfilling tax reporting requirements
Cooperating with law enforcement within legal boundaries
If we undergo a merger, acquisition, asset transfer, or corporate restructuring, your data may be shared as part of the transaction (with safeguards to protect privacy).
We use enterprise-level security measures to safeguard your personal data, including:
Transport Layer Security (TLS) 1.3 encryption for data transmitted between devices and our servers
Advanced Encryption Standard (AES-256) for storing sensitive data
Multi-factor authentication to prevent unauthorized account access
Role-based access control (only authorized staff can access specific data)
Regular security vulnerability assessments and SOC 2 compliant infrastructure
Continuous monitoring for potential threats
We retain data only for as long as necessary to fulfill the purposes outlined in this Policy, with specific timelines:
Active Account Data: 36 months after your last activity on the account
Financial Records: 84 months (7 years) to comply with tax regulations
Support Communications: 24 months from the date your support request is resolved
Marketing Preferences: Retained indefinitely until you revoke your consent
When data is no longer needed, we delete it via secure protocols—including physical destruction of media used for archival records.
You have control over your personal data, with both universal and region-specific rights:
No matter where you reside, you can:
Access and request a copy of your personal data
Correct or update inaccurate personal information
Delete your account and erase associated personal data
Restrict data processing or object to certain uses of your data
Depending on your location, you may have additional rights:
California Residents: Rights under CCPA/CPRA (e.g., right to know what data we collect, right to delete data, right to opt out of certain uses)
European Residents: Rights under GDPR (e.g., data portability, right to withdraw consent, right to lodge a complaint with a supervisory authority)
Canadian Residents: Rights under PIPEDA (e.g., access to your data, right to correct errors, ability to report concerns to the relevant commissioner)
To make a request:
Submit it through our designated privacy portal (available in your account settings)
Complete identity verification to protect your data (we need to confirm you're the account owner)
We'll respond within 45 days (we may extend this by 15 days if needed, and we'll notify you)
There are no fees for standard requests (we may charge for excessive or repeated requests)
Our services are strictly for users aged 18 or older (or the legal majority in your jurisdiction, whichever is higher). We do not intentionally collect data from minors. If we discover data related to a minor through proactive screening, we will delete it immediately—no prior notice is required.
If your data is transferred to another country (e.g., from the EU to the U.S.), we use legal safeguards to ensure it remains protected. These include EU Standard Contractual Clauses and compliance with "adequacy decisions" (official rulings that a country meets EU privacy standards).
Our Privacy Policy does not cover external platforms or services linked to our offerings (e.g., social media logins, third-party ads). We recommend you review the privacy policies of these third parties before using their services.
We may modify this Privacy Policy from time to time. If we make material changes (e.g., changes to how we collect or use data), we'll notify you through multiple channels (e.g., email, in-app messages, our website) at least 30 days before the changes take effect. Your continued use of our services after the effective date means you accept the updated Policy.
If you have questions, concerns, or requests related to this Privacy Policy:
Company Name: Fluxis Games Inc.
Email: [email protected]
Address: 2105 Nancy Gray Ave, Fort Collins, CO 80525, United States
Response Time: We'll acknowledge your inquiry within 2–3 business days
Verification Note: For requests involving sensitive security information (e.g., account deletion), we'll require identity confirmation to protect your data